Privacy Policy - Storage Barnes
At Storage Barnes, we are committed to safeguarding your privacy and ensuring that your personal information is handled responsibly and transparently. This Privacy Policy outlines how we collect, use, disclose, and protect your data when you engage with our services.
Information We Collect
We collect various types of information to provide and improve our services to you. The types of data we collect include:
- Personal Identification Information: Name, email address, phone number, and mailing address.
- Account Information: Username, password, and other relevant account details.
- Transactional Information: Details of storage rentals, payment information, and billing details.
- Usage Data: Information about how you access and use our services, including IP addresses, browser type, and device information.
- Marketing and Communication Data: Preferences in receiving marketing from us and your communication preferences.
How We Use Your Information
Your information is used to enhance your experience with Storage Barnes and to provide you with the services you request. Specifically, we use your data for the following purposes:
- Service Provision: To manage your storage account, process transactions, and deliver our services effectively.
- Customer Support: To respond to your inquiries and provide customer service.
- Communication: To send you updates, promotional material, and other information that may be of interest to you.
- Improvement of Services: To analyze usage patterns and preferences to enhance our offerings.
- Security: To protect against fraud, unauthorized access, and other security threats.
Data Sharing and Disclosure
We respect your privacy and do not sell or rent your personal information to third parties. However, there are circumstances where we may share your data:
- Service Providers: We may share your information with trusted third-party vendors who assist us in operating our business and providing services to you.
- Legal Requirements: We may disclose your information if required by law or in response to valid legal processes.
- Business Transfers: In the event of a merger, acquisition, or sale of all or part of our assets, your information may be transferred to the new owners.
Data Security
Your privacy is important to us, and we employ a variety of security measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:
- Encryption of sensitive data during transmission and storage.
- Regular security assessments and audits.
- Access controls to restrict data access to authorized personnel only.
- Secure facilities to protect physical data storage.
Your Rights and Choices
You have certain rights regarding the personal information we hold about you:
- Access: You can request access to the personal data we hold about you.
- Correction: You can request that we correct any inaccuracies in your personal information.
- Deletion: You can request the deletion of your personal data, subject to certain limitations.
- Opt-Out: You can opt-out of receiving marketing communications from us at any time.
To exercise any of these rights, please contact our privacy team using the details provided in the Privacy Policy statement.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently received personal data from a minor, we will take steps to delete that information as soon as possible.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new policy on our website.
International Data Transfers
Your information may be transferred to and maintained on servers located outside your country of residence. We take steps to ensure that your data is treated securely and in accordance with this Privacy Policy.
Third-Party Links
Our services may contain links to third-party websites or services that are not operated by Storage Barnes. We are not responsible for the privacy practices of these third parties and encourage you to review their privacy policies before providing any personal information.
Consent
By using our services, you consent to the collection and use of your personal information as described in this Privacy Policy. If you do not agree with the terms of this policy, please do not use our services.
Retention of Data
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Data Breach Notification
In the event of a data breach that compromises your personal information, we will notify you promptly and take appropriate measures to mitigate the impact.
Automated Decision Making and Profiling
We do not engage in automated decision-making or profiling that significantly affects you. Any data processing is conducted with your consent and for the purposes stated in this policy.
Feedback and Concerns
If you have any feedback, concerns, or questions about our Privacy Policy, we encourage you to reach out so that we can address your needs and improve our practices.
